Before I regale you with stories involving water buffalo, motorcycles, Indian weddings, and Indian bodybuilders (though not necessarily in that order), allow me to explain how I came to this point in my life.
Fast forward to hearing the sitar in Beatles songs, revisiting Indian food, an Indian girlfriend (by way of Guyana and Toronto, so a bit removed) and then hearing a speaker in my senior year in college describe a new kind of development called Microfinance: giving small loans to groups of women so that they could better their lives through entrepreneurial efforts such as buying additional cows in order to sell more milk or even by purchasing a cell phone to rent it out on a per minute basis to neighboring villagers. This speech had quite an effect on me, since I was fortunate enough throughout my life to travel to developing countries like
Which brings me to my next wave of interest in
I realized early on in my time at
These personal experiences were further bolstered by all of the press
So I returned to the idea of moving to
I explained my interest in working in
Chris,
Thank you for your email. While I appreciate your interest in SKS, we unfortunately are no longer recruiting non-local staff. I am copying Chris Turillio on this email, nevertheless, as he was in a similar position not too long ago and he can help you explore other options.
Best Regards,
Vikram Akula
________________________________________________
Founder and CEO | SKS Microfinance – Empowering the Poor
I e-mailed Chris Turillo crestfallen (both because landing a position wouldn’t be as easy as I had hoped and because here was another white-American-male who had already come up with this idea and acted on it). He was tremendously helpful, explaining how he had come to SKS and that, given my consulting background, I should look into a firm called Intellecap that specialized in consulting to the microfinance and social investment community. Not to be deterred, I called Intellecap and we set up a time to interview.
“Chris, I hired you so I felt I had to tell you this. The firm, as you know, is up for sale, let’s admit it, in a distressed manner, and there are some changes in the works. Chiefly, the
I sort of lost grasp of reality for a few seconds. Utterly confused, I had just been promoted 9-months before from the entry level “Associate” to the MBA-level “Consultant”, I soon turned furious. I’d given a lot to the firm and couldn’t believe that they were tossing me aside.
Two weeks later I received an offer letter and after some initial waffling (the idea of being in Mumbai appealed to me; especially since one Indian colleague of mine compared
Several hard goodbyes to people in
Though I left home at 14 to attend boarding school 400 miles away, this departure felt far more raw for all concerned. This had a lot to do with the distance (add 14,600 miles as the planes flew) and the unknown for all concerned. It was hard for me to imagine what I was about to experience and, I imagine, even more difficult for my parents who had last been in
The flight was absolutely grueling. From
The fluorescent-bright white and steel domestic terminal was in stark contrast to the passengers who all sat sleeping in a line of oversized chairs at the back of the building. The security guards stood around glassy eyed and seemed to only manage to stay awake by craning their heads to watch the world cup on brand new flat-panel televisions that were oddly installed at about the height of a basketball rim. Having initially felt that the security was pretty lax, I was then patted down three times on my way to the plane. Once seated, I made the casual observation that I was the only Anglo, but I noted to myself that this is probably a funny thing to remark upon given that this will be the situation far more often than not. Again a steady stream of head nodding and snapping and intermittent interruptions from the apologetic flight attendant pleading for me to enjoy a drink or a snack. The flight from Mumbai to
When I landed I braced myself for the eventuality that the driver that Intellecap had arranged would not be at the arrivals gate. However, I have to say that I was not too worried since in my interactions with Indians they have been exactly where they said they would be at the exact time they had promised. So I wander dazed (it has now been 36 hours of travel) through the domestic exit and strain my eyes to see the placards being held up in the dim 4:30 AM light: “Gupta”, “Ghandi”, “Agrawal”…alas no “Mitchell”. At this point the taxi-wallahs smell fear and I am approached by a few who say “to town 600 rupees (about $13). Just as I was beginning to pick my opening bargaining number I see in the distance, about 40 feet ahead, a much larger group of people and many, many more placards—the international arrivals group. It dawns on me that if I were picking up an American that is likely where I would stand, so I pull my bags the 40 feet and enter the line. As I get to the middle of the line of the expectant mass, I see it: “Mr. Chriis MITcheLL.” I point to him and then point to myself and he runs around the railing and takes my bags.
He then starts at quite a clip for his car and I trot to match his pace. As we walk out of the terminal I notice some of the requisite sites of India: people sleeping on the sidewalk (at this point I thought it looked like a pretty good idea), stray dogs milling about, the old 1950s taxis and of course the smells which, if you have not smelled them before, can only be described as an amazing mix of sweetness and stench. We get in his cab and I begin the fruitless effort of trying to get him to state the price of the ride before we get to the destination. He says it will be 500 rupees ($10) which seems high to me, but let’s be honest very few of the bargaining chips are in my corner. We drive along and I am kept up by the wind in my face and the fact that I know these sites will be around me for the next year or so. It is at that point that I simultaneously say to myself “you did it, you’re here, in
When we arrive at the hotel at 4:50 am, the driver gets out my bags and heads for the door which is one of those articulating gates they have on service elevators…of course this one has a padlock on it. “No big deal I tell myself, I’m sure they will let me in, and if not I can sleep on the street, on top of my bags (seriously, at this point it would have been perfect). Of course, the driver bangs on the gate and I see the three sets of feet on the ground behind a small wall come to life. They roll up the bedding in the reception area and open the gate. They let me in, ask me to sign the register and take me up to my room (incidentally, the very one from which I am writing to you now).
It is perfect. Two beds, a brand new color TV, AC, two chairs and a low table, a dresser, and a toilet without a shower. This confuses me when I’m getting the initial tour in Telgu, of course, but I let it pass because I’m here and I’m about to get to sleep. The bag boy leaves with a hearty thanks and 20 rupees and I go into the toilet to figure out how I am going to shower. I notice that there is a hose with a water gun thing on the end (like you see go unused in numerous American kitchen sinks) between the toilet and the drain. There are also two faucets coming out of the wall at about a foot from the ground, one hot, one cold and below a bucket about half full with water and another small cup inside. I remember from
I had promised myself that I would go to work around 9:30 to start on the right foot and make a good dedicated, impression. 9:00 rolled by and I could barely raise my wrist to see my watch. My eyelids felt like they were being pulled down by heavy lead weights and I fell back asleep. This happened every twenty minutes until 10:20 when I pried myself from sleeps warm embrace and headed for the office wearing as wrinkle free an outfit as possible.
The receptionist called an auto-wallah (this is a fantastic three wheeled, covered, moped taxi) and I jumped in. As we start bobbing and weaving through the morning traffic, I realize that this experience is quite a bit different from my first trip here in February. Chiefly, these experiences aren’t completely new: I knew to expect the hair-raising driving, the cornucopia of smells (good and awful), the omnipotent poverty, the stares and giggles from strangers. Nevertheless, it is great to be back in
My auto-wallah has no idea where my office is and eventually just motions for me to get out and points at a random building. I try and take it all in stride (after all it’s not like I’m trying to arrive on time). I walk around looking as much for a friendly, English-speaking, face as the actual address. Eventually, a man working in a convenience shop asks what I am looking for (I think he’d hoped to hear a coke and some chips) and I tell him the address. He says “around the corner, third house on the right.” Astounded, I thank him and walk towards No. 72 Avanti Nagar. I go through the gate, walk up two flights of stairs and knock on the door. It opens quickly and I see a group of people (the women in Saris, the men in slacks and button up shirts) in what I presume to be a meeting.
“Hello, I’m Chris.”
One of the women stands up and says “Hello, Chris, good to see you. I’m Shree”
“Shree, great to meet you”
“And you, this is Anurag, and Manju, and (insert Indian name I immediately forget)”
Then the only other white person in the room says “Hi, Chris, I’m Sara.” I had spoken with Sara before making my decision to join Intellecap, so quickly names and faces are being united.
Shree then suggests I sit in on their meeting, a debrief from a client meeting with an Indian NGO that is looking to set up an elderly-targeted Microfinance Institution (MFI) in some of the Tsunami affected areas of Tamil Nadu and Kerala. I sit dazed, but am excited to hear about the kind of work I will soon be doing. After the meeting Shree takes me into the next room (the current office is housed in a converted two bedroom apartment) and shows me to my desk. Sitting on top is a brand new laptop, “this is your desk and computer, and you will find the case in bottom right drawer. Why don’t you get your self set up, check e-mail and we’ll meet in half an hour to talk about the rest of the week”
The rest of the day was much like the first day at any professional services company anywhere in the world: reading evolving policy guidelines, meeting all the team members, and having a two hour meeting with the three team leads of the three business units: consulting, research and training, and knowledge management. Around seven, I must have shown how tired I was and they suggested I head back to the hotel. Another fantastic auto rickshaw ride, shower (this time accompanied by a three inch tarantula-like spider on the wall beside me) a dosa dinner (a huge, spicy, crepe-like thing filled with a spicy potato and onion mash) and I was fast asleep by 8 pm.
I awoke bolt upright at 4:30 am, and decided to turn on the TV. I managed to catch game 5 of the NBA finals (that Dwayne Wade is incredible) and by 6:00 I was organizing things in my room and listening to the rain, thunder, and amplified morning prayers. By 7:00 I called for another dosa and by 8:00 I was knocking on the office door (and waking up our intern from a business school in
Day two consisted of more meetings and more reading, and they’ve been very good to let me gradually get accustomed to everything. At 10:30 Sara told me that we should head to the Police Commissioners office (all foreigners who are planning on staying more than 180 days must register with the police within 14 days of arriving in
We return to the Intellecap office and I am just about ready to get cracking on reading several hundreds of pages on urban microfinance and micro-insurance reading, when Piya, (an Indian girl in the office who has been helping me do everything from find my way around to get passport photos to pointing out the best liquor stores) says “Chris the real estate broker is here.” I jump up and meet Sunil, a shortish and roundish man with a perpetual smile spreading between his bulbous cheeks.
Piya asks me “so how much do you want to spend on a place?”
“Anywhere from 7000 ($120) to 10,000 ($215)” I say, having been told that this is the going rate for two bedroom apartments in
“And you said you wanted a two bedroom right” she confirms.
“Yeah, is that not enough?”
“No, that is plenty.”
With that I follow Sunil down the dark stairwell from our office and into the sweltering heat. When we get out of the building’s gate he jumps on his (rather petite) motorcycle. I think to myself, “how’s this going to work then?” He starts it up and motions for me to jump on the back.
I don’t hesitate. A mix of “when in Rome” and the tacit acceptance that the eighth of an inch of canvas on the auto rickshaws I take to and from work really isn’t providing me any more protection than if I was riding on the back of a motorcycle, braces me. As any guy who has been in this situation can likely attest, I tried to figure out if I should wrap my arms around his waist and lean over one should like in “Days of Thunder” or should I reach behind me and hold on to the small handle-like-thing. I opted for the handle-like-thing (not that there’s anything wrong with you if you’ve gone for the Days of Thunder hold) and we take off over speed bumps in the road and no road at all. As we get to the main street my knees are clutching the outside of his thighs with vice-like strength as he accelerates into oncoming traffic on the wrong (loosely defined) side of the road. A quick note on the side of the road issue: imagine depopulating the
Sunil thankfully turns off the main road and on to a series of side streets. I’m now calm enough to notice the people on the side of the road staring at me both because I stand out and because I have a look of complete terror written across my face.
We arrive at a new building with a series of parking spots on the ground floor and an elevator in the middle. Getting off two floors later he knocks on an apartment door and a nervous women opens it a crack. They converse in either Telgu or Hindi (I hope to be able to tell them apart eventually), but I get the gist to be “No, you can’t come in because I’m by myself and there aren’t any male family members around.”
After she shuts the door Sunil says “no problem the apartment is the one just above.” We take the elevator up one floor (“if you’ve got it flaunt it”) and go out on a large roof deck to the side of the 4th floor apartment. He pulls back some laundry that is blowing in the wind and asks me to look inside. It looks great, from the slit in the window I can see through, but is filled with boxes. Just then two gentlemen from the next door apartment appear and say hello. Sunil proceeds to tell them what’s going on and the older of the two men insists that I come into his apartment to see the quality of the place, meet his family and have some tea and biscuits. They were lovely—son living in Philadelphia, lots of respect for America—so much so that he ends the meeting by saying “When you live here I will look after you—treat you just like my own son.” I’m flattered (or at least I certainly act flattered) but insist that I see at least one more apartment as I want to have a point for comparison.
Sunil suddenly stops speaking English and seems to tell my new surrogate father that there just aren’t that many places this good and at this price (Rs 7000 = $155). I look around the apartment at the marble floors, new ceiling fans, the western and Indian style toilets and decide to take it. The place is only a 5 minute auto rickshaw drive or 15 minute walk from work and my new neighbors were so friendly that it seems like a great fit. I have just started the great process of outsourcing my life: I’ve just reduced my rent 90%.
We triumphantly get back on his bike and roar through the traffic back to the office, where I am told that I’ve just set a new Intellecap record for finding an apartment. Some of the more senior people in the office ask Sunil if the place is convenient and in good repair and he seems to assuage their concern, even if I couldn’t. As I return to my desk, Anurag tells me that Sunil has been on the phone with the landlord and we need to go and meet him in order to secure the place. He then increases the anxiety by saying that places in
The three of us get in to the back of an auto (the short form of auto rickshaw that I’ll be using from now on) and head for the area near the airport—about a 20 minute drive. On the way Sunil and Anurag converse in Hindi and intersperse some information about the local landmarks we are passing.
Anurag suggests that we stop at an ATM before we get there as nothing says I am series about taking a place like cash (this seems to be universal). I get out 21,000, about $460 (three months rent—the security deposit system also seems universal) and stuff it into my back pocket. He then says “don’t show the money until its time” which confuses me because he doesn’t specify when “the time” is, but I just figure he’ll take care of that.
The landlord’s help shuffles to the door and after being urged to sit in the living room the landlord shuffles in like we’ve just woken him from a nap. He and Anurag discuss my candidacy in English—odd because I’m sitting right there and have a reasonable command of the language. Once he’s satisfied that Intellecap is a real business, he calls for his wife who appears in a beautiful red and gold sari. She sits down and takes over the conversation with Anurag:
“Now, we don’t want and of that American party and drinking action going on.”
Anurag responds, “No, Aunty (a generic term of deference for female elders) he has been to top schools and is very professional.”
I just sit there nervously, wondering if this means I can’t drink in my apartment.
“Ok, because we have heard about that and we don’t want him (me) to disturb the other residence with his music and such.”
Anurag repeats his refrain.
“You will be responsible and respectful?” [Yay, I get to have some lines in this interaction]
“Yes, ma’am I will. I can assure you that I will be very respectful.”
She says that I can come back and sign the lease agreement and pay the deposit later, but then Anurag says motioning to me, “He has brought the money and is happy to make the transaction now.”
The wife looks at the husband who nods and she says “Tika [sic], we’ll do it now.” I then pull out the largest wad of bills I’ve ever held (at least in terms of the amount of paper if not the actual value) and proceed to count out 21,000 in 500s. A few moments later the landlord takes the money and puts it in his shirt pocket.
“If you wouldn’t mind” I say rather meekly “may I have some sort of note that explains that I have given you this money under the expectation that I will be living at this certain apartment for a period of up to 11 months [standard lease term]?”
“You don’t need that. We have trust” the Landlady says.
Anurag senses my developed world displeasure at the idea of having just given over 21,000 with nothing to show for it, so he diplomatically gets her to write out an ad hoc receipt.
I feel something I guess I would call accomplishment after the interaction and we all head back to the office.
Inevitably, my days have become more routine (or the little things just stop being quite as noteworthy):
- Wake up; call down to reception for a dosa from the adjoining restaurant.
- Go into the bathroom, shower using the faucet and small bucket provided (I’ve stopped using the bide hose)
- Eat the dosa.
- Brush my teeth using bottled water.
- Go down stairs, hand over the room key.
- Have a mutually unintelligible conversation with the man at reception (Incidentally, I think he is asking me if I’m checking out since there is no fixed period on how long I will stay at the hotel, but I can’t be sure. It’s either that or he’s asking me if I slept well and the answer to both is the same, so I just look confused and say “Auto-wallah” to request that someone flag down an auto rickshaw for me.)
- Get out on the street and meet the stares and glares.
- Hop into the auto, say “Basheerbagh, Avanti Nagar”
- The auto driver shakes his head from side to side (more on this confusing gesture later) and we take off.
- Along the way, we pass fruit and vegetable stands piled high with mangos, eggplants, onions, potatoes and anything else you can think of. We narrowly miss stray dogs, other cars, buses, and trucks as we rattle over speed bumps and through potholes.
- Eventually we get into the Avanti Nagar area and I try and steer him in the right direction, but he inevitably veers off and I just ask him to stop, pay him the 17 rupees ($0.37) and hop out. Again I’m greeted by stares and glares as I walk through the streets to the office.
- I get to work around 9:15 and am usually one of the first few people there since the day officially starts at 10:00
- Then I check e-mail, sometimes catching up with some late night people on the East coast by instant messenger.
- The hours before lunch usually involve catching up on all that reading I was mentioning earlier.
- Lunch involves ordering from a set number of menus (choices: Indian or Indian-Chinese—which is a great hybrid) and sending out our office helper, for lack of a better word, to pick up our food.
- At lunch we lay out newspaper on our glass-topped conference table and dig in to palak paneer and lamb briyani with roti, a huge thin pancake-like bread. Eating with your hands, you tear off some roti and fold it over a bit of food and stuff in your mouth. A great way to eat.
- After lunch I fight to keep my eyelids, made heavy from an upside down internal clock and too much rice, open.
- More reading, some meetings about ongoing projects and reviewing existing project presentations
- The day ends around 6:30 when inevitably one of my colleagues offers to take me out or have me join them for dinner. I oblige, though eating a hearty curry and rice by myself, watching the World Cup, and falling asleep by 9:00 has been a great option a few nights
- Turn off all the lights in my room, check the floor for skittering cock roaches (yes, one night a cock roach flew on to my chest and proceeded to spasm uncontrollably until it fell back to the floor)
- Fall asleep immediately…sort of.
I will give you a better sense of my actual work, what we are doing and how I am contributing once it starts in earnest, but to the end of my first week, they have been very good about letting me get acclimated to the material at my own speed.
This impressed them I think (mostly that I was still awake at 10:30 pm). They were charming, he is working for Best Buy in
Thanks to Emily I could speak somewhat knowledgably about
We proceeded to meet the bride and groom’s family, take a few runs through the buffet line, enjoy some beers with an Indian guy with the best British accent; went to
By 11:30 I was losing the battle to fight off sleep, but we were told to stay because at midnight the bride would be turning 30 and they had a cake ready to surprise her. Two bottles of coke later we all gather around a table where the bride and groom feed each other and extended members of their family cake with their hands. The groom gets a piece in the face, and we all belt out a decent version of happy birthday. All fairly routine, until Anurag insists that the Bride, with whom he’d gone to business school, do her “famous” rendition of “I’m a little teapot.”
She protested repeatedly, but finally enough people started egging her on and she got in the middle of the circle and performed, what I have to say, was the best rendition I’ve ever seen. The bridal gown, henna painted hands and arms, and the fact that she was radiant had a lot to do with it.
Anurag noticed that I was increasingly slumped, so we said our good byes, I wished the Bride and Groom the best in the
When I got home I noticed that the top of my tongue felt numb, while I did frantically worrying if this was one of the first signs of malaria, I’ve since decided that it is more likely that my taste buds are going on strike: “there is only so much consecutive spicy food we can take.”
Once I got there and they said I could join for $15 US a month I looked around the place (basically a square room that is 40 feet by 40 feet crammed full of all the usual apparatus) and signed up. I also immediately worked out that morning. I get to the locker room and am putting my things away when a tall, built Indian guy comes out of a near by stall and says,
“Hey, are you a player?” he says.
Not being sure how the term is being used, I look confused and ask “How do you mean?”
“You know, do you play?”
“Like sports, you mean?” I ask cautiously.
“Yeah, you look like you are fit, workout.”
“Yeah, I work out, thanks.” I say gingerly.
“Cool, I’m Rahul”
“Hi Rahul, I’m Chris, nice to meet you.”
“Krees, you are living in
“Yes, for at least a year.”
“Cool. See you later.”
I then continue to put my stuff away chuckling at the interaction. This would have been the most noteworthy thing that happened if I hadn’t met Sam, the gym’s resident trainer. When I got out to the gym in my shorts and T-shirt (no one is wearing shorts, by the way) I am met by the requisite stares and glares, so I head to the free weights. I stand in front of the stack and realize that the heaviest weights are a set of 45 lbs. Thinking maybe they are kilos I grab one and pull up easily. I do a set of shoulder press and then think that I should check out the machines since they will have to be heavier. I get over to the chest fly machine and put the pin in half way down the rack, put my arms in the right places and squeeze them together with a bang as the two sides collide. Thinking the pin must have slipped out; I check and put it at the very bottom of the stack. This time it’s a bit more difficult, but I do about 12 reps and at the end realize “Oh my god, I’m really strong here.” Just as I’m about to do another set of back exercises with the 45s, a fairly built Indian guy in a track suit comes over and introduces himself,
“Hi, I’m Sam, fitness trainer here, where are you from?”
“Sam, I’m Chris, I’m from
“Good to meet you. Let me show you how to do that”
Sam then proceeds to show me a much better technique while a crown of curios Indian guys gathers around.
“Ok, you do it like that.” Sam says.
“Great, thanks.”
So now I’m about to be lifting in front of an audience of eight to ten (which I have to say does increase performance). I do my best to mimic his actions and he looks on nodding his head, “Good boy, much better.”
I finish up my work out and head for the showers. While I’m undressing, Sam walks in. I say hello and he looks at me, cocks his head to one side and reaches out for my mid belly. “Here, around your lower abs, we can work on this fat area. And also your obliques are a little soft. Around the collarbone, your upper pecs, we have some work to do there, and your lower biceps and mid triceps need to be better in proportion.”
I stand there dumbfounded and Sam says “See you Monday, we’ll get started.”
At this point I feel a mixture of things but mostly that I’ve been admirably objectified.
----------------
My acclimation to
But there have been times when, just as I’m about to take yet another cold shower, I feel really far from “home.” Having moved around so much this concept is much less geographical or physical than it is psychological. At times I feel the loneliness in a more acute way. I’ve never lived by myself before, so that is part of it. But it is also the fact that I just look and act differently than almost everyone around me. Many of my American friends here are from Indian families, and even if they don’t speak Hindi, their skin and hair, if not their clothes, give them a degree of social camouflage from the stares and the glares.
But of it is also the fact that I left behind a four-year-on-and-off-again relationship which provided me with significant amounts of companionship, help and happiness. This facet of my life is in a determinably dormant state. Second guessing is to be expected.
So as I’m standing there trying to muster the will to take another cold shower, tightly holding my lips together for fear of having even a drop of this water enter my mouth and cause me dreaded Delhi-belly, it does get a bit much.
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